WHEN WILL WE GET YOUR REFUND?

Your refund will initiate in following business days. We will refund your money via bank transfer or NEFT or credit card, debit card.

Before placing an order kindly read more information mentioned on our Frequently Asked Questions here.

  • Net Banking: 3 – 4 Business Days.
  • Debit Card: 7 – 9 Business Days.
  • Credit Card: 10 – 15 Business Days.

Please consider that sometime financial entities/banks take longer time in transfer procedure, thus your patience and support will be required during such time. In case you do not receive your refund in given time period, please contact us.

Your refund process will initiate once our seller gets back the product sent back by you in perfectly alright condition. In case of Refunds, the entire amount paid by you will be transferred to your account. In the special case where a pickup cannot be done in certain areas, you can ship the product through any other courier. You may be reimbursed the shipping charges against the original receipt.

Replacement Policy

In case of replacement, the product stock must be available with seller. If the product, for which replacement is sought, is not available in stock then do not worry we refund your full money, in line of OnMartIndia’s refund policy. In case you do not get the replacement within the promised time, then contact us immediately. Replacement may be available in following conditions.

Before placing an order kindly read more information mentioned on our Frequently Asked Questions here.

  • Company shipped wrong product or size.
  • Product defective or not working properly.